Shopify

Available on request
HIPAA-readyWe sign a Business Associate Agreement
Pricing
Connected plan Quoted on the scoping call.
Patient data
None sent
Developer
Velarya
What syncs once builtBoth ways
  • Paid orders: order number, total, date and the customer's email or phone

    In ShopifyOrders

    In VelaryaPoints on the member's activity

  • Refunds and cancellations

    In ShopifyRefunds and cancelled orders

    In VelaryaPoints taken back from the member

  • Single-use discount codes

    In ShopifyDiscounts, with no customer name attached

    In VelaryaPoints the member redeemed

Points on paid Shopify orders, redeemed as Shopify discount codes

Available on request. Our team builds the Shopify connection for your practice after a scoping call. Built for practices that sell skincare and retail on a Shopify store. Once connected, a paid Shopify order earns points for the member it matches, and members can turn points into a single-use discount code for your store. Orders come into Velarya, and Shopify receives nothing back except the code.

  • Paid Shopify orders earn points for the matching member
  • Members matched by the email or phone number on the order
  • Points turned into single-use Shopify discount codes
  • Refunds and cancellations take back the points they earned
  • Store purchases shown on the member's activity in Velarya
Works with
Points, Member profiles

How it works

Available on request. Book a call, we scope it against Shopify's published API, build and test it with your team, and it goes live in your account.

  1. Your team installs Velarya's Shopify app from your Shopify admin and approves its access to orders and discounts.

  2. Shopify notifies Velarya by webhook when an order is paid, refunded or cancelled.

  3. Velarya matches the order to a member by email or phone and adds or takes back points.

  4. When a member redeems points, Velarya creates a single-use discount code in your Shopify store for them to use at checkout.

Each connection is scoped on a call and quoted separately, and the timeline is agreed on that call.

Questions

About the Shopify connection

Does Velarya integrate with Shopify?

Available on request: our team builds the connection for your practice after a scoping call, using Shopify's published API. Once it is live, paid orders in your Shopify store earn points for the members they match.

Which Shopify orders would earn points?

Paid orders whose customer email or phone number matches a member in Velarya. We agree how store purchases earn on the scoping call, and a refunded or cancelled order takes its points back. Until the connection is live, members earn when they buy in the app or check in with a QR scan.

Is patient data sent to Shopify?

No patient data goes to Shopify. Shopify's Acceptable Use Policy says its platform does not support protected health information, so the connection reads orders into Velarya and writes back only single-use discount codes that carry no name or visit history.

How do members spend points in our Shopify store?

A member chooses to redeem points and receives a single-use discount code for your store. Velarya creates the code in Shopify, and it works at your normal Shopify checkout like any other discount.

What does Shopify need to approve?

Shopify reviews apps that serve more than one store before they are published in the Shopify App Store, and it separately approves access to customer contact fields. Both reviews sit inside the timeline we agree on the scoping call.

Support

Our team builds and supports this connection.

Patient data

Shopify's rules keep protected health information off its platform, so the connection is built one way for anything personal: orders come into Velarya, and Shopify receives nothing back except a discount code with no name, visit history or treatment attached.

“certain business activities are not supported by our platform, such as uploading Protected Health Information subject to HIPAA.”

Shopify Inc., shopify.com/legal/aup, read on

Velarya signs a Business Associate Agreement with your practice because the program holds patient data. How we protect it.

Requirements
  • Shopify requires an app used by more than one store to be published through the Shopify App Store, and public distribution goes through Shopify's approval. Source: shopify.dev/docs/apps/launch/distribution, read on .
  • Reading customer names, emails, phone numbers or addresses needs Shopify's approval for protected customer data, including its data protection reviews. Source: shopify.dev/docs/apps/launch/protected-customer-data, read on .
  • Shopify's Acceptable Use Policy says its platform does not support uploading protected health information subject to HIPAA. Source: shopify.com/legal/aup, read on .

On our side: the Connected plan.

About Shopify

Shopify is a commerce platform that businesses use to run online stores and in-person retail checkouts. Practices use it to sell skincare and other retail products online.

Trademarks

Shopify is a trademark of Shopify Inc. Velarya is independent of Shopify Inc. and is not affiliated with, sponsored by or endorsed by Shopify Inc.

The logo shown for Shopify belongs to Shopify Inc. and appears here only to identify its product.

Want the Shopify connection for your practice?

Book a call. We scope the Shopify connection against Shopify's published API and agree the timeline with your team.

Request this integration