One loyalty program for every location you run
For practices and beauty groups with more than one location: one app, one points balance per person, and room for each location to set what is genuinely local.
What you get
Built for multi-location groups
One program across locations
One loyalty program and one app across every location, with pricing, hours and staff set per location.
Points on what people spend on treatments, at a higher rate for members, turned into wallet credit they spend in the app.
QR check-in points
Staff scan the code in the app with any phone or tablet, and the visit earns points.
Per-location pricing
The same treatment can cost a different amount at a different address without becoming a different service.
Monthly credits, included treatments and member pricing, bought and renewed in the app.
Both people are rewarded when a friend joins, under activation rules you set, such as a first paid treatment or joining a membership.
Promo codes
Codes that work in the app, on the web and at the front desk.
Your own iOS and Android app, listed in the stores under your practice's name and published under your Apple developer account.
Each member's plan, points and wallet balance on one profile, visible to the staff whose role and location allow it.
HIPAA-ready, with a signed BAA
Sensitive personal data is encrypted and access-logged, and Velarya signs a Business Associate Agreement with every practice.
The app
Book, earn and redeem in one app
Patients and clients book, collect points, check in with a QR code and spend their wallet credit in one app. On every plan that is the Velarya app on the App Store and Google Play, styled in your colors. On the Branded and Connected plans it is your own app, listed in both stores under your name.
About your own appThe dashboard
See the program from your side
Check-ins, membership plans, member wallets and messages, on a sample practice. Start the tour to open the dashboard your team would use.
Sample practice
A sample practice. Every name, member and number in it is made up.
- The program at a glanceToday's revenue, bookings, check-ins and new members, the moment you log in.
- Check-insEvery QR check-in and the points it earned, member by member.
- Membership plansSet what a plan costs, the monthly credits and treatments it includes, and the member price.
- Members and walletsEach member's plan, points and wallet balance on one profile.
- Two-way messagesTexts and web chat in one inbox, beside the member's profile.
Tell us about your practice
Thirty minutes with someone who will give you a straight answer on how the program fits beside the software you already run. The questions at the end of the form save us both the first half of that call.
- See the app in your practice's colors, not on a slide.
- Walk through the points, referral and membership setup your patients and clients would use.
- Get the plan and pricing for your number of locations.
One multi-location loyalty program, not one per site
A group rarely grows by design. A second location opens because the first one is full, a third arrives through an acquisition, and each site brings its own habits. Loyalty is where that shows first. If every location runs its own punch card or its own rewards app, a patient’s points stop at the door of the next site, and the group quietly teaches its best customers to visit only one of its locations.
Velarya runs a group as one loyalty program. Each person has one member profile, one points balance and one wallet, and all three work at every location. Someone who books at your newest site is recognized there as the regular they already are, with their points and credit intact.
What the group shares, and what each location decides
One program does not mean every location has to be identical. Rents differ, so prices differ. A quieter site may want a bigger reason to visit. Velarya keeps the program shared and lets each location change only what is local to it.
| Shared across the group | Set by each location |
|---|---|
| The app and your brand | Prices for the treatments it offers |
| Each person's profile, points and wallet | The points a check-in earns |
| How points turn into wallet credit | Which memberships it sells |
| The referral program | Which promo codes work there |
| One set of reminder templates | Its own version of a template, if it wants one |
That split keeps multi-location business marketing simple. The group promotes one app, one referral program and one points balance everywhere, and a quieter site that wants an offer of its own runs a promo code that works only there.
Access that follows your locations
Access in Velarya is set by role and by location. Each grant covers one location, several, or the whole business. A front desk hire can be limited to one site, a provider who covers two locations works at both from one login, and an owner or regional manager works across the whole group.
Check-ins work the same way everywhere. When someone arrives at any location, your team scans the QR code in their app with any phone or tablet, and the visit points land on the same balance. Changing a balance by hand is its own permission, so only the people you choose can do it.
Seeing the whole group
The dashboard shows revenue, bookings, check-ins, referrals and every point, and the points history, check-ins and referrals each export as CSV. A quarterly review of the program starts from its own records rather than from a spreadsheet someone rebuilt from memory. Every point a person earns or spends is on their member profile, wherever it happened.
Opening another location
Adding a site should not mean starting a new program. Your members are already members when they walk in, the app needs nothing new because people pick the location inside it, and prices carry over from the business until you set a different one. You give existing staff access to the new site, or add new staff scoped to it.
If your group is a healthcare practice, the program holds patient data, and Velarya signs a Business Associate Agreement with every practice on every plan. The detail is on our security page, and the full walk through how locations work is on the multi-location page.
Frequently asked questions
Can people earn at one location and redeem at another?
Yes. Each patient or client has one member profile, one points balance and one wallet across your business, so points earned at one location turn into wallet credit they can spend at any of them.
Do we need a separate app for each location?
No. One app covers every location, and people choose theirs inside it. On every plan that can be the Velarya app, styled in your colors. On the Branded and Connected plans it is your own app, listed in the App Store and Google Play under your group's name.
Can each location set its own prices and rewards?
Yes. Prices are set once for the business and overridden at any location that charges differently. The check-in reward can be changed per location, promo codes can be limited to the locations you pick, and you choose which locations sell each membership.
Can staff access be limited to one location?
Yes. Access is set by role and by location: a grant covers one location, several, or the whole business, so a location manager can be limited to their own site while an owner works across the group. Changing a points or wallet balance is a separate permission.
Which plan covers more than one location?
Every plan covers as many locations as you run. Every plan is priced per location, so a new location adds one to your plan. The detail is on the pricing page.