Patient rewards and your own app for orthodontic groups
An orthodontic rewards program where patients and parents earn points, refer friends and join memberships in an app under your group's name, while the practice software you run today keeps the chart.
Your own app
Your group's name on their home screen
On the Branded and Connected plans, patients download your own orthodontic app for iOS and Android, listed in the App Store and Google Play under your group's name. They sign in once and use the same app at every one of your locations.
The app is published under your own Apple developer account, which stays in your group's name. We build it, submit it and keep it updated, and our setup guide walks your office manager through the two store accounts. On every plan, patients can also use the Velarya app, styled in your colors.
See it on your own brandThe short answer
Keep the practice software you run today.
Velarya is a patient loyalty platform first, with charting built in, and it runs beside the practice software you already use. Your treatment coordinators keep working in the ortho software they trained on. What changes is the patient's side: points, referrals, memberships and reminders, in an app under your group's name.
How patients earn
How visits earn points beside your practice software
Treatments bought in the app
Patients earn points on the treatments they pay for in the app, and members can earn at a higher rate.
A QR check-in at each visit
Your team scans the code in the patient's app with any phone or tablet, and the visit earns points, whether or not it was booked in Velarya.
Points your staff add
For anything your group chooses to reward, such as on-time visits or good hygiene, staff add points by hand. Changing a balance is its own permission, and every adjustment is recorded.
Points turn into wallet credit that patients spend in the app. You set every rule and every reward. If your practice bills Medicaid, CHIP or another federal health program, talk to your counsel about patient incentives before you launch.
What you get
What the program does for a group
Points on what people spend on treatments, at a higher rate for members, turned into wallet credit they spend in the app.
Both people are rewarded when a friend joins, under activation rules you set, such as a first paid treatment or joining a membership.
Monthly credits, included treatments and member pricing, bought and renewed in the app.
Sign-up bonus and birthday gift
Points, credit or a free treatment when someone joins, and a birthday gift you can target.
Appointment reminders and program notifications by push, SMS and email.
One loyalty program and one app across every location, with pricing, hours and staff set per location.
API and webhooks
On the Connected plan: a public API with read access and signed webhooks, on API keys Velarya issues to your group.
HIPAA-ready, with a signed BAA
Sensitive personal data is encrypted and access-logged, and Velarya signs a Business Associate Agreement with every practice.
Marketing
Orthodontic marketing that families join in on
Ortho marketing is easier when families have a reason to talk about your practice. Velarya gives them one in the app: referral rewards for both people, a birthday gift, reminders and program updates by push notification, and points that give patients and parents a reason to keep coming back. You set every rule, and every location shares one program.
The dashboard
See the program from your side
Check-ins, membership plans, member wallets and messages, on a sample practice. Start the tour to open the dashboard your team would use.
Sample practice
A sample practice. Every name, member and number in it is made up.
- The program at a glanceToday's revenue, bookings, check-ins and new members, the moment you log in.
- Check-insEvery QR check-in and the points it earned, member by member.
- Membership plansSet what a plan costs, the monthly credits and treatments it includes, and the member price.
- Members and walletsEach member's plan, points and wallet balance on one profile.
- Two-way messagesTexts and web chat in one inbox, beside the member's profile.
Tell us about your group
Thirty minutes with someone who will give you a straight answer on how the program fits beside the software you already run. The questions at the end of the form save us both the first half of that call.
- See the app in your practice's colors, not on a slide.
- Walk through the points, referral and membership setup your patients would use.
- Get the plan and pricing for your number of locations.
Frequently asked questions
Do we have to move off our current practice-management software?
No. Velarya is a patient loyalty platform first, with charting built in, and it runs beside the practice software you already use, which keeps the chart. Switch Velarya booking off and the app becomes the place patients earn points, check in, refer friends and buy memberships, while they book with you the way they do today.
How does the orthodontic rewards program work if our practice software stays?
Visits earn points three ways: on the treatments they pay for in the app, from a QR check-in your team scans at the visit, and from points your staff add by hand for anything your group chooses to reward. Referral rewards, a sign-up bonus and a birthday gift add points on top. Points turn into wallet credit that patients spend in the app.
Whose name is the orthodontic app published under?
Yours, on the Branded and Connected plans. We build your own iOS and Android app and publish it under your group's name, from your own Apple developer account, which stays yours. On every plan, patients can also use the Velarya app, styled in your colors.
Is there an ortho app for patients and parents?
Yes. Patients and parents use one ortho app at every location: the Velarya app in your colors on every plan, or your own app under your group's name on the Branded and Connected plans. They sign in once to earn points, check in, refer friends and join memberships, and a parent signs in for a child.
Is Velarya orthodontic software?
Velarya is orthodontic software for the patient side of your group: points, referral rewards, memberships and an app under your name. It runs beside the practice software your treatment coordinators already use, which keeps the chart.
Is there an Invisalign patient app for our practice?
Velarya gives your practice a patient app for Invisalign and braces patients alike: they check in at each visit, earn points, refer friends and join a membership, in your group's name or colors. It is your practice's app, made by Velarya, and Invisalign is a trademark of Align Technology.
Who holds the account when the patient is a child?
The parent or guardian. Parents manage their children from their own account: the parent signs in, collects the points and spends the wallet credit, and a patient under 18 never holds an account of their own.
How does it work across several locations?
One program and one app for the whole group. Patients keep one points balance and one wallet at every location, prices can differ by location, and staff access can be limited to one location or cover the whole group.
How is patient data protected?
Velarya signs a Business Associate Agreement with every practice, on every plan. Sensitive patient data is encrypted, access to it has its own permissions, and views and changes are kept in an audit and access history.