A nail salon loyalty program clients carry to every appointment
A nail salon loyalty program in one app: clients book the tech they want, earn on every visit and spend their credit on the next set.
What you get
Built for nail salons
Points on what people spend on treatments, at a higher rate for members, turned into wallet credit they spend in the app.
QR check-in points
Staff scan the code in the app with any phone or tablet, and the visit earns points.
Both people are rewarded when a friend joins, under activation rules you set, such as a first paid treatment or joining a membership.
Sign-up bonus and birthday gift
Points, credit or a free treatment when someone joins, and a birthday gift you can target.
Monthly credits, included treatments and member pricing, bought and renewed in the app.
Book, earn and redeem in one app, or switch Velarya booking off and keep the scheduler you use today.
When booking is on, a cancellation is offered to the waitlist instead of becoming an empty hour.
Promo codes
Codes that work in the app, on the web and at the front desk.
Your own iOS and Android app, listed in the stores under your practice's name and published under your Apple developer account.
Two-way texting and chat
Text from your own practice number, answer web chat, and send a text back after a missed call.
The app
Book, earn and redeem in one app
Clients book, collect points, check in with a QR code and spend their wallet credit in one app. On every plan that is the Velarya app on the App Store and Google Play, styled in your colors. On the Branded and Connected plans it is your own app, listed in both stores under your name.
About your own appThe dashboard
See the program from your side
Check-ins, membership plans, member wallets and messages, on a sample practice. Start the tour to open the dashboard your team would use.
Sample practice
A sample practice. Every name, member and number in it is made up.
- The program at a glanceToday's revenue, bookings, check-ins and new members, the moment you log in.
- Check-insEvery QR check-in and the points it earned, member by member.
- Membership plansSet what a plan costs, the monthly credits and treatments it includes, and the member price.
- Bookings from the appWhen booking is on, appointments made in the app land on one calendar.
- Members and walletsEach member's plan, points and wallet balance on one profile.
Tell us about your practice
Thirty minutes with someone who will give you a straight answer on how the program fits beside the software you already run. The questions at the end of the form save us both the first half of that call.
- See the app in your practice's colors, not on a slide.
- Walk through the points, referral and membership setup your clients would use.
- Get the plan and pricing for your number of locations.
Gel and acrylic clients come back on a rhythm
A nail client who books every few weeks is the whole model, and the salon that keeps that rhythm keeps the client. Velarya is a nail salon loyalty program in an app your clients carry: they book the tech they like, earn on every visit and see their credit before they think about booking somewhere else.
What nail clients earn in your nail salon rewards program
| Way to earn | How it works | What you control |
|---|---|---|
| Points on spend | On every service, when the payment goes through | Points per dollar, and a higher rate for members |
| QR check-ins | Staff scan the code in the client’s app at the visit | Points per check-in and how often it pays |
| Referral rewards | Both people, when the friend joins and meets your rule | The reward on each side and the rule |
| Sign-up bonus and birthday gift | When a client joins, and on their birthday | Points, credit or a service |
| Promo codes | In the app, on the web and at the front desk | The discount, the dates and a usage limit |
Points turn into wallet credit at one fixed rate, spent on the next appointment. The full program is on loyalty program software.
A membership for your regulars
A plan can include a manicure or pedicure each cycle from the services you list, give member pricing on gel, art and add-ons, and carry wallet credit. It bills monthly, quarterly or once a year on the client’s card, through your own Stripe account, and renews automatically. Members can cancel from the app at the end of the period they paid for. More on membership software, and the salon membership program page covers how to design the plan.
Nail salon marketing that brings clients back
The marketing Velarya does is aimed at the clients you already have. A referral reward goes to both people when a friend joins and meets your rule, a birthday gift lands in the app, a promo code helps fill a slow week, and points give every client a reason to book the next set with you. Reminders go out before each booked visit. The referral program page covers every referral setting.
Nail salon management software for booking and the front desk
With Velarya booking on, clients book their tech and a time in the app, with a reminder before the visit. Your team works from a booking calendar, a front desk board that moves each client from arrived to completed, a profile for every client with their visits, points and wallet credit, and payments that settle in your own Stripe account.
When someone cancels, the waitlist tells the clients who wanted an earlier time. Prefer your current scheduler? Switch Velarya booking off, and the app carries the points, the membership and the referrals while clients book with you as they do now.
Your salon’s own app
Every plan comes with a nail salon app: the Velarya app in your colors, opening straight into your salon. On the Branded and Connected plans it is your own app, listed in the App Store and Google Play under your salon’s name.
Texts, missed calls and web chat in one inbox
Nail techs work with both hands, so the phone rings out during a set. Velarya gives your salon its own number with two-way texting, a text sent back after a missed call, an after-hours reply and a chat box for your website, all in one inbox beside each client’s profile.
Frequently asked questions
What is a nail salon loyalty program?
A program that rewards clients for coming back. In Velarya, clients earn points on what they spend, plus points for QR check-ins, referrals, a sign-up bonus and a birthday gift, and turn them into wallet credit they spend on their next set.
Does the app replace a paper nail salon loyalty card?
Yes, clients carry their points in the app on their phone, so there is no stamp card to leave in a bag. Points turn into wallet credit at one fixed rate and pay for the next appointment.
How does a nail salon referral program work?
A client shares a referral code, and both people are rewarded once the friend joins and meets the rule you set, such as a first paid service. The reward is points or a service, and each friend can be referred once.
Is there a nail salon booking app that clients also earn points in?
Yes, with Velarya booking on, clients choose their tech and a time in the same app where they earn and redeem, and get a reminder before the visit. Switch booking off and they keep booking with you the way they do today.
Can clients book the same tech every time?
Yes. With Velarya booking on, clients choose the service and their tech, then a time, and the appointment is booked with that person.
Can we sell a nail membership?
Yes. A plan can include a manicure or pedicure each cycle from the services you list, give member pricing on gel, art and add-ons, and carry wallet credit. Clients buy it in the app, it renews automatically, and they can cancel there at the end of the period they paid for.
How do we fill a cancelled appointment?
From the waitlist in your app. Clients who want an earlier time join it, and when a slot opens they are told on the channels they picked.
Do we have to switch our nail salon software?
No. Switch Velarya booking off and the app becomes the place clients earn, check in and buy, while they keep booking with you the way they do today.