Velarya vs Mindbody

Mindbody leads with fitness. Velarya is built for practices.

Both book appointments, sell memberships and reward referrals. As a Mindbody alternative built for clinics, med spas, dental, dermatology, spas and salons, Velarya keeps points, wallet credit and referral rewards in the app your patients carry, with payments that settle in your own Stripe account.

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The short version

Why practices choose Velarya over Mindbody

  1. Points in the app patients carry

    Points, wallet credit and referral rewards live in the Velarya app in your colors, or in your own app on Branded and Connected.

  2. A BAA on every plan

    Velarya signs a Business Associate Agreement with every practice, on every plan.

  3. Money in your own Stripe

    Purchases in the app and at the front desk settle in your practice's own Stripe account.

  4. Built for practices

    Med spas, dental, orthodontics, dermatology, spas and salons are who Velarya is built for, and the app opens straight into your practice.

Side by side

Velarya and Mindbody, row by row

Where both do the same thing, the table says so. Mindbody’s answers are from its own pages on October 2, 2026.

Velarya and Mindbody compared
VelaryaMindbody
The app
Rewards in an app patients carryYes:The Velarya app, in your colors, on every planPartly:A branded app add-on, but its Client Rewards points are not shown there
Your app in your own developer accountYes:Published under your practice’s Apple developer accountYes:Published in your own Apple Developer account, as an organization
Patients book in the same appYes:Book, earn and redeem in one app, or keep your schedulerYes:Clients book classes and appointments in its branded app
Revenue
Paid memberships in the appYes:Member pricing and automatic renewals, on every planYes:Autopay contracts in its apps, with member discounts
Referral rewards for both peopleYes:The patient and the friend they invite, on every planYes:Both people rewarded, by offer or account credit
Payments settle in your own Stripe accountYes:From the app and the front deskPartly:Mindbody Payments, powered by Stripe, pays out to your bank
Price and terms
Price published before the demoYes:Basic, Scale and Branded, per location, per monthPartly:Three plans named; a starting price, plan prices by quote
No setup feeYes:On any planYes:No setup fee on any plan; premium implementation is extra
Monthly billing you can cancel any timeYes:Or pay annually, prepaid, and get one month freePartly:A 90-day initial term, then 30-day renewals, in its terms
Patient data
Signs a Business Associate AgreementYes:With every practice, on every planPartly:On request, for its SOAP and Progress Notes features only
Built for healthcare and beauty practicesYes:Med spas, dental, orthodontics, dermatology, spas and salonsPartly:Fitness first; also lists beauty, spas and med spas

Points

Where do clients see their points?

In the app on their phone. On every plan that is the Velarya app on the App Store and Google Play, styled in your colors and opening straight into your practice, where clients see their points, their wallet credit and their next booking. Points come from what clients spend, at the rate you set, plus QR check-ins, referrals, a sign-up bonus and a birthday gift, and they turn into wallet credit clients spend with you. On the Branded and Connected plans it is your own app.

What Mindbody says

Mindbody's help center describes Client Rewards as a built-in loyalty program, with points for online bookings, purchases and referrals that clients redeem as a payment method. It says points are not displayed, earned or redeemed with a branded app, and that clients find their balance on the business's Mindbody consumer site.

Mindbody help: Client Rewards overview
How the loyalty program works

Patient data

Can the program hold patient data?

Yes. A loyalty program knows who your patients are and what they buy, so it holds patient data. Velarya signs a Business Associate Agreement with every practice, on every plan, and the details are on our security page.

What Mindbody says

Mindbody's terms ask a customer subject to HIPAA to enter into a BAA, which its help center says US businesses subject to HIPAA can request. The same article says the BAA covers Mindbody's SOAP Notes and Progress Notes features only, not the platform broadly, and its Marketing Suite FAQ says the Marketing Suite is not HIPAA compliant.

Mindbody help: Business Associate Agreement (BAA) for HIPAA compliance
Our security page

Payments

Where does the money go?

Straight to your practice's own Stripe account, whether a client pays in the app or at your front desk.

What Mindbody says

Mindbody's help center says Mindbody Payments is powered by Stripe and managed from the business's Mindbody site, with the net amount paid out to the business's bank account. It says Mindbody does not offer a standalone integration with Stripe, and its pricing page says Mindbody Payments is not required.

Mindbody help: Mindbody Payments FAQ
How booking and payment work

The app

Where does the app take your clients?

Into your practice. The Velarya app opens straight into your practice, styled in your colors, with your points, your wallet credit and your next booking in one place. On the Branded and Connected plans it is your own app, listed under your practice's name and published under your own Apple developer account.

What Mindbody says

Mindbody's business pages describe the Mindbody app as a network of millions of consumers searching for fitness and wellness services, and say a branded app is exclusively for your business and clients who have already discovered you. Listing on the Mindbody app asks for card processing with Mindbody, and a fee applies when it delivers a new client.

Mindbody: the Mindbody app for businesses
More on your own app

Referrals

Who is rewarded for a referral?

Both people, on every plan. A patient shares from the app, and when the friend joins your practice and meets the rule you set, such as a first paid treatment or joining a membership, both of them are rewarded with points or a treatment.

What Mindbody says

Mindbody's Marketing Suite referral program sends the new client an offer and rewards the referrer by email and text, as a percent off, a money-off amount, a custom offer or an intro package. Its branded app can pay both people in account credit, and its package breakdown lists the automated referral program from the Ultimate plan.

Mindbody help: How to set up your referral program (Marketing Suite)
How referral rewards work

Switching

Moving from Mindbody

There is no setup fee on any plan, and you can keep your EMR. Here is who does what.

  1. Check your Order Form before you cancel. Mindbody's Terms of Service, as read on October 2, 2026, start with a 90-day term that renews every 30 days with 30 days' notice, and ending early leaves the fees for the whole term owing. Your signed order governs.

  2. See your program in a demo, with your practice’s branding in the app.

  3. We set up the program with you, and on Branded and Connected we build your own app and publish it under your Apple developer account.

  4. Keep your EMR and your scheduler, or move booking into the app. The chart stays where it is.

Check it yourself

Open the dashboard

No call needed. This is the real dashboard, running a sample practice: the check-ins, membership plans, member wallets and inbox your team would use.

The Velarya dashboard's check-ins screen for a sample practice, with points awarded for each visit

Sample practice

A sample practice. Every name, member and number in it is made up.

  1. The program at a glanceToday's revenue, bookings, check-ins and new members, the moment you log in.
  2. Check-insEvery QR check-in and the points it earned, member by member.
  3. Membership plansSet what a plan costs, the monthly credits and treatments it includes, and the member price.
  4. Members and walletsEach member's plan, points and wallet balance on one profile.
  5. Two-way messagesTexts and web chat in one inbox, beside the member's profile.

Frequently asked questions

Is Velarya a Mindbody alternative?

Yes, for clinics, med spas, dental and dermatology practices, spas and salons. Both book appointments, sell memberships and reward referrals. Mindbody's own pages, as read on October 2, 2026, lead with fitness studios and gyms. Among Mindbody competitors, Velarya is built for practices: points, wallet credit and referral rewards in the app your patients carry, payments in your own Stripe account, and a BAA on every plan.

Who should choose Mindbody instead of Velarya?

If you run a gym, or a fitness, yoga or pilates studio, and your day is class scheduling, Mindbody is built for you. Its own pages, as read on October 2, 2026, lead with studios and gyms, and it adds class scheduling with spot booking and a large consumer marketplace. Velarya is built for clinics, med spas, dental, dermatology, spas and salons.

Does Mindbody have a loyalty program?

Yes. Mindbody's help center describes a built-in Client Rewards program that grants points for online bookings, purchases and referrals, and its package breakdown lists client rewards from the Accelerate plan up. The Client Rewards article says points are not displayed, earned or redeemed with a branded app, and shows balances on the business's Mindbody consumer site, as read on October 2, 2026. In Velarya, patients see their points, wallet credit and next booking in the app.

Does Mindbody reward both people for a referral?

Yes. Its Marketing Suite referral program offers the new client a deal and rewards the referrer by email and text, and its branded app can pay both people in account credit, as read on October 2, 2026. Its package breakdown lists the automated referral program from the Ultimate plan, and its Marketing Suite FAQ says the Marketing Suite is not HIPAA compliant. Velarya rewards both people on every plan.

Does Mindbody sign a BAA?

On request, for US businesses subject to HIPAA. Mindbody's help center says the BAA covers its SOAP Notes and Progress Notes features only and does not extend to the platform broadly, as read on October 2, 2026. Velarya signs a BAA with every practice, on every plan, because a loyalty program holds patient data.

Where does the money go with Mindbody Payments?

Mindbody's help center, as read on October 2, 2026, says Mindbody Payments is powered by Stripe, is managed from your Mindbody site and pays the net amount out to your bank account, and that Mindbody does not offer a standalone integration with Stripe. Its pricing page says Mindbody Payments is not required. With Velarya, payments settle in your practice's own Stripe account, from the app and at the front desk.

How much does Mindbody cost?

Mindbody's pricing page, as read on October 2, 2026, names three plans, Starter, Accelerate and Ultimate, publishes one starting price per location per month and asks you to talk to sales for plan prices and discounts. It says a branded app is an add-on and that there is no setup fee on any plan. Velarya publishes its plans on its pricing page, priced per location, with no setup fee.

Can I cancel Mindbody any time?

Mindbody's pricing page, as read on October 2, 2026, says it depends on your plan and billing terms. Its Terms of Service, last updated March 20, 2026, start with a 90-day term that renews in 30-day periods with 30 days' notice, and ending early leaves the fees for the whole term owing, unless your signed order says otherwise. Velarya bills monthly and you can cancel any time, or pay annually, prepaid, for a lower rate.

Does the Mindbody app show other businesses to my clients?

Mindbody's terms, as read on October 2, 2026, describe its own app as letting consumers find, book and pay for the services of participating Mindbody businesses, and its business pages say a branded app is exclusively for your business and the clients who already found you. Whether the app shows a business's own clients other businesses is not stated on its site. The Velarya app opens straight into your practice.

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