A med spa membership program patients run from your app
A med spa membership program patients buy, use and renew in one app: credit toward injectables each cycle, an included treatment from a list you choose, and member pricing on the rest of your menu.
What you get
Built for med spas
Monthly credits, included treatments and member pricing, bought and renewed in the app.
Points on what people spend on treatments, at a higher rate for members, turned into wallet credit they spend in the app.
Payments to your own Stripe
Money from the app and the front desk settles in your own Stripe account, with in-person card readers.
Book, earn and redeem in one app, or switch Velarya booking off and keep the scheduler you use today.
HIPAA-ready, with a signed BAA
Sensitive personal data is encrypted and access-logged, and Velarya signs a Business Associate Agreement with every practice.
Your own iOS and Android app, listed in the stores under your practice's name and published under your Apple developer account.
The app
Book, earn and redeem in one app
Patients book, collect points, check in with a QR code and spend their wallet credit in one app. On every plan that is the Velarya app on the App Store and Google Play, styled in your colors. On the Branded and Connected plans it is your own app, listed in both stores under your name.
About your own appThe dashboard
See the program from your side
Check-ins, membership plans, member wallets and messages, on a sample practice. Start the tour to open the dashboard your team would use.
Sample practice
A sample practice. Every name, member and number in it is made up.
- Membership plansSet what a plan costs, the monthly credits and treatments it includes, and the member price.
- Members and walletsEach member's plan, points and wallet balance on one profile.
- The program at a glanceToday's revenue, bookings, check-ins and new members, the moment you log in.
Tell us about your practice
Thirty minutes with someone who will give you a straight answer on how the program fits beside the software you already run. The questions at the end of the form save us both the first half of that call.
- See the app in your practice's colors, not on a slide.
- Walk through the points, referral and membership setup your patients would use.
- Get the plan and pricing for your number of locations.
What goes into a med spa membership
Velarya is membership program software for med spas, built into the loyalty app your patients already use. A plan is made of three building blocks, and most med spas use two of them together.
| Building block | What the member gets | Good for |
|---|---|---|
| Wallet credit each cycle | An amount added to their wallet every billing cycle, spent on treatments at checkout | Injectables, where the dose changes from visit to visit |
| An included treatment | One treatment you pick, or a choice from a short list, each cycle | A facial, a peel or another routine service |
| Member pricing | A percentage off a category or a treatment, or a fixed member price | Making the rest of your menu cheaper for members |
Credit suits neurotoxin and filler because no two visits cost the same. Included treatments fit the services patients book on a rhythm. Member pricing is what keeps a member choosing you for everything else. The arithmetic behind setting the price is in how to price a med spa membership program.
Three plans you could build from them: an injectables plan with credit each month toward neurotoxin, a facial membership with one facial each cycle and member pricing on peels, and a laser hair removal membership with member pricing on every session.
Monthly, quarterly or once a year
A plan bills monthly, quarterly or once a year on the member’s card, through your own Stripe account, and a yearly plan is charged up front. Renewal is automatic, on the date the member joined. Monthly and quarterly plans can carry an optional commitment of three, six or twelve months, with an early-cancel fee you set. You choose which of your locations sell each plan.
What members see in the app
Patients find your plans in the app, see what each one includes and buy by card. They claim included treatments in the app, their credit waits in the wallet for checkout, and member pricing applies when they pay. Your front desk can also sell a plan by sending the patient a payment link. Members can cancel in the app and keep their benefits to the end of the period they paid for, unless you switch that off and ask them to call.
A membership and a loyalty program, together
Members can earn points at a higher rate than everyone else, and every patient earns on what they spend, on QR check-ins and on referrals. Points turn into wallet credit. That gives a patient who is not a member yet a reason to ask about the plan, and gives a member two reasons to come back instead of one. The whole program is on the loyalty program software page.
What your membership terms need to cover
This is not legal advice, and the rules change. Automatic renewal is governed by state law and, for online sign-ups, the federal Restore Online Shoppers’ Confidence Act: the FTC’s 2024 click-to-cancel amendments were vacated by the Eighth Circuit on July 8, 2025, and the FTC reopened rulemaking in March 2026. California’s Automatic Renewal Law, as amended for contracts from July 1, 2025, asks for clear terms next to the consent, affirmative consent before the first charge, an acknowledgment the member keeps, and a simple way to cancel. New York City’s click-to-cancel rule took effect on October 1, 2026. Have counsel in your state review your plan terms before you launch. In Velarya, the way out of a membership sits in the same app as the way in.
Frequently asked questions
What is a med spa membership program?
A plan patients pay for on a schedule in return for benefits at your med spa. You name it, so it can be a membership, a club or a med spa subscription, whichever your patients respond to. In Velarya it can combine wallet credit, an included treatment and member pricing, and patients buy, use and manage it in your app.
What should a med spa membership include?
Something patients already buy on a routine, priced so the member clearly comes out ahead. That might be credit toward neurotoxin each cycle, a facial or peel as the included treatment, or member pricing on injectables, and one plan can combine them.
Can members pay monthly or once a year?
Both. A plan bills monthly, quarterly or once a year on the member's card, and a yearly plan is charged up front. It renews automatically, and monthly and quarterly plans can carry an optional commitment with an early-cancel fee you set.
What happens to credit a member does not use?
Credit a plan deposits stays in the member's wallet, where they spend it on treatments with you at checkout.
Can members cancel in the app?
Yes. A member who cancels in the app keeps their benefits to the end of the period they already paid for. If you would rather members call to cancel, you can switch the in-app option off.
Do members still earn loyalty points?
Yes, and they can earn at a higher rate than everyone else when you set one. Points turn into wallet credit, so the membership and the loyalty program reward the same patient twice.
Where does the money go?
To your med spa's own Stripe account, by card, whether the patient buys in the app or pays a link your front desk sends.
How do we set up a HydraFacial membership?
Make the HydraFacial the plan's included treatment, so the member has one to book each cycle, and add member pricing on add-ons. The same setup works for any facial subscription.
How do I start a medspa membership?
Decide the one benefit members will use, price it on what it costs you to deliver, and have your renewal and cancellation terms reviewed before the first sale. Then build the plan in Velarya, choose which locations sell it, and it appears in your app for patients to buy.