A loyalty program for UAE clinics, spas and salons
A loyalty program UAE clients carry on their phone, in an app that can carry your business's own name: points on every visit, a QR check-in at the desk, rewards for bringing a friend, and booking in the same app.
What you get
Built for clinics, spas and salons in the UAE
Points on what people spend on treatments, at a higher rate for members, turned into wallet credit they spend in the app.
QR check-in points
Staff scan the code in the app with any phone or tablet, and the visit earns points.
Sign-up bonus and birthday gift
Points, credit or a free treatment when someone joins, and a birthday gift you can target.
Both people are rewarded when a friend joins, under activation rules you set, such as a first paid treatment or joining a membership.
Promo codes
Codes that work in the app, on the web and at the front desk.
Book, earn and redeem in one app, or switch Velarya booking off and keep the scheduler you use today.
Appointment reminders and program notifications by push, SMS and email.
Payments to your own Stripe
Money from the app and the front desk settles in your own Stripe account, with in-person card readers.
Your own iOS and Android app, listed in the stores under your practice's name and published under your Apple developer account.
The app
Book, earn and redeem in one app
Patients and clients book, collect points, check in with a QR code and spend their wallet credit in one app. On every plan that is the Velarya app on the App Store and Google Play, styled in your colors. On the Branded and Connected plans it is your own app, listed in both stores under your name.
About your own appThe dashboard
See the program from your side
Check-ins, membership plans, member wallets and messages, on a sample practice. Start the tour to open the dashboard your team would use.
Sample practice
A sample practice. Every name, member and number in it is made up.
- The program at a glanceToday's revenue, bookings, check-ins and new members, the moment you log in.
- Check-insEvery QR check-in and the points it earned, member by member.
- Members and walletsEach member's plan, points and wallet balance on one profile.
Tell us about your practice
Thirty minutes with someone who will give you a straight answer on how the program fits beside the software you already run. The questions at the end of the form save us both the first half of that call.
- See the app in your practice's colors, not on a slide.
- Walk through the points, referral and membership setup your patients and clients would use.
- Get the plan and pricing for your number of locations.
How a loyalty program works for a UAE business
Velarya is a loyalty program for clinics, spas and salons in the UAE, run in an app your clients keep on their phone. It works like the loyalty programs Dubai and Abu Dhabi clients already use with airlines, malls and coffee chains, except the points pay out at your business. Clients earn points on what they spend, more when your team scans their QR code at the desk, and a reward for bringing a friend. Points become wallet credit they spend with you, so the reason to come back is always in their pocket.
| Way to earn | How it works | What you set |
|---|---|---|
| Points on spend | Earned on services paid through Velarya, once the payment goes through | Points per amount spent |
| QR check-ins | Your team scans the code in the client’s app at the desk | Points per check-in, and how often a check-in can earn |
| Referral rewards | The client and the friend are both rewarded once the friend meets your rule | Each side’s reward, and the rule |
| Sign-up bonus and birthday gift | A gift when a client joins in the app, and another on their birthday | Points or a free service for either, credit on sign-up, or a discount on birthdays |
| Promo codes | Clients type a code when they book, or staff apply it at checkout | The discount, the dates and how many times it can be used |
The full program is on loyalty program software.
Referral rewards that pay both people
Word of mouth carries clinics, spas and salons in the UAE as it does anywhere. Each client has a personal code in the app to share. When a friend signs up with it and meets your rule, such as a first paid service, the client and the friend are both rewarded. A friend counts once, however many people send them a code. More on referral program software.
Book in the same app, or keep your system
With Velarya booking on, clients choose a service, a team member and a time in the app where they earn and redeem, and get a reminder by push notification and email before the visit.
Already running clinic management software? UAE clinics can keep it, and salons can keep whatever salon software Dubai stylists already know. Switch Velarya booking off: clients keep booking as they do today, and the app holds their points, check-ins and referrals. More on booking in the app.
Your own app, under your business’s name
On the Branded and Connected plans your clients download your own app, listed under your business’s name in the App Store and Google Play. We build and publish it, and the iOS app is published under your own Apple developer account. Every plan also includes the Velarya app on iOS and Android: clients find your business once, and from then on it opens in your colors, so they can start earning while your own app is on its way.
Frequently asked questions
How does a loyalty program work for a clinic, spa or salon?
Clients earn points on what they spend, on QR check-ins and for each friend they bring, then turn the points into wallet credit for their next visit. In Velarya the whole program lives in an app on the client's phone.
Does Velarya work for businesses outside Dubai?
Yes. Clinics, spas and salons anywhere in the UAE can run the same loyalty program. Abu Dhabi, Sharjah or Ras Al Khaimah, clients download the same app and earn the same way.
Is there a rewards app UAE clients can download?
Yes, the Velarya app. It opens in your colors once they find your business. On the Branded and Connected plans they download your own app instead, listed under your business's name.
Can we keep the clinic software we already use?
Yes. Velarya sits beside whatever clinic software Dubai or Abu Dhabi practices run today: switch Velarya booking off, keep appointments and records where they are, and the app carries points, check-ins and referral rewards.
Can a salon use Velarya for bookings too?
Yes. Turn Velarya booking on and it works as your salon software. UAE clients book a service, a team member and a time in the same app where they earn and redeem, and your team runs the day from a booking calendar and a front desk board.